Shop Policies

UPDATE AS OF 18-JULY-2016: COMIC CON INTERNATIONAL TAKES PLACE JULY 20-25. ANY ORDERS RECEIVED FROM JULY 18 TO JULY 26 WILL BE PROCESSED BEGINNING JULY 27. THANK YOU FOR YOUR PATIENCE.

I’d love to hear from you and will respond to all e-mail inquiries within 48 business hours. Please feel free to fill out the contact form and leave a message!

PRINTS

All artwork is printed on heavy cover stock paper with soy based inks.

SHIPPING

Please ensure your shipping address on PayPal is correct. Orders will be processed and shipped within 7-10 business days (not including holidays) via the U.S. Postal Service (USPS) from receipt of payment. For the most part your order will be sent out as soon as possible but a cushion of a couple of days gives me some leeway in case there are a lot of orders, I get sick, or the Tardis goes offline.

As of January 26, 2014, the USPS implemented a rate increase for all mail.

NOTE: Shipping and packaging costs are determined by the packing materials, weight and size of the purchased items, USPS Standard Post or Priority Mail rate, USPS Tracking (US only), and destination. Typical shipping and packaging costs, and estimated delivery times:

US                                $8 & up     3-5 business days
     

Canada                          $13 & up   5-7 business days
    

To the Rest of the World  $19 & up  ~2 weeks

If you want a shipping upgrade or mailing confirmation or insurance of some kind, then contact me.

Most countries do not charge any customs fees or tariffs for print purchase. However, please note that international customers are responsible for any customs fees, duties, and tariffs that may be charged in your country at the time of delivery. Please contact your local customs office for further information about your country's policies.

PACKAGING

All shipments are sent flat, inserted into a plastic sleeve with chipboards, and placed between corrugated pads.

Unfortunately, I can't be held responsible for damages that occur during transit. If for some reason your shipment is damaged as a result of shipping, I will handle your claim on a case-by-case basis. Please take a picture BEFORE you open the parcel if you suspect that the parcel has been damaged in any way. Please e-mail the photos of the UNOPENED damaged package and the damaged item. 

PURCHASES

All orders are non-refundable and exchanges are not possible. By ordering and submitting payment, you agree to these terms.

California state law requires that I add a 9% sales tax to purchases delivered to California addresses.

WHEN IN DOUBT

If you have any other questions please contact me. Thanks again for dropping in and have a prosperous day!